Shipping & Delivery Policy

For International buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only.

Orders are processed, packed, and shipped within 0–7 working days only or as per the delivery date agreed at the time of order confirmation. Once shipped, delivery is typically completed within 5–6 days, subject to courier company or postal service norms.

For customized orders, an additional 2–3 working days may be required for processing before shipment.

Story Gifts & Decor is not liable for any delay in delivery caused by the courier company or postal authorities. The company only guarantees to hand over the consignment to the courier company or postal authorities within the specified timeframe (0–7 working days from the date of order and payment or as per agreed delivery timelines).

Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery confirmation will be sent to the registered email ID provided during checkout.

For any issues in utilizing our services, you may contact our helpdesk at +91 9355322219.